Requirement Definition for Training / call center office requirement.:
VITTA – Virtual Infrastructure Technology Training Academy would like to facilitate virtual desktop infrastructure for students who participates in training.
Consumer | Terminal | venue | OS | Domain | App
Trainer Laptop Office Win7 Intranet GC
Student Laptop Office Win7 Internal GC
Student Laptop OOA Win7 Internal GC
Trainer Laptop OOA Win7 Intranet GC
OOA : Out of Office Access
VITTA already having VDI solution hence need to get the resource estimation such as assigned users / actual users / Compute resources/ VDs / ESXi configuration / consumed/ memory / network etc..
If we dont have any infrastructure exists and kind of new environment then needs to conduct pilot test to calculate network bandwidth, compute resource utilization etc..
Operation Time : We have to define the operating hours and maintenance durations.
Service Time | System Maintenance Time | Adhoc System maintenance
24 hours monthly one (8 hours on demand